Our contact details
Name: Marvs House Ltd t/a Sin City Comics & Gaming
Address: Unit 7-8 Friars Walk Shopping Centre, John Frost Square, Newport, NP20 1DR
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- An order is placed
- The contact us form is completed and submitted
We use the information that you have given us in order to fulfil any orders you place and communicate any delays or queries in relation to your order
We do not share any personal information stored on the website provided by yourself, however the obligations we do have are adhered to by the General Data Protection Regulation. This means:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation to protect your data and fulfil your orders.
How we store your personal information
Your information is securely stored only at the end of the Payment Gateway and on our servers. We keep the personal information you provide in “My Account” and upon checkout until you close your account. We will then dispose of your information by terminating data from our servers and within 2-3 months from backups.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk